
Locago’s mission is to connect users with Chicago’s small boutiques. After speaking with their team, I identified a gap in branding, leading to the development of a cohesive visual identity.

working with the locago team
I then conducted secondary research on the current market for third-party platforms that showcase products from independent sellers. Through this research, I found 3 different types of such platforms:
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Online Marketplaces
for Independent Sellers
Ex. Etsy
Boutique-Specific
E-Commerce Sites
Ex. Shoptiques
Online Local
Marketplace
Ex. Facebook




I then conducted 4 user interviews to gain deeper insights into consumers' perceptions of "community" and their expectations regarding the shopping experience, which led to 3 key findings.
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Convenience matters most
Shoppers want to check local store inventories online and reserve items to eliminate wasted trips and uncertainty around availability.
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Social validation is a big influencer
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Platforms like TikTok, Instagram, and Pinterest are key for discovering local products. Shoppers seek social validation online and are more likely to buy products they see there.
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Everyone loves a hidden gem
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Shoppers prefer curated offerings from local stores over mass-market options, finding limited availability more appealing and valuing the personalized experience.



I translated these key findings into 3 different prototypes for Locago's visual branding through their Product Landing Page (PLP).
After designing various prototypes, I presented them to shoppers to gather feedback and understand their needs when shopping and navigating the online local marketplace.
As a shopper...
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I want to see what’s currently trending and nearby my location
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I want to shop in a community-focused marketplace
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I want to shop quickly and know product availability in-store, so I don’t waste time
Using feedback from shoppers and reflecting Locago’s core values of trendiness, friendliness, and community, I created a style guide aligned with the brand’s identity.
Further, I designed the PLP to effectively showcase the style guide, incorporating Locago's services and emphasizing their community focus by highlighting nearby neighborhoods and their benefits for shoppers.
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